For lookup questions, include the state and enough context to identify what went wrong without sending sensitive personal information. For a paid Property Report, include the order ID if you have it. For public-source questions, tell us which state record or agency page you are trying to verify.
WellLookup support can help with report access, source links, search behavior and account questions. Support cannot confirm that a mapped record belongs to a parcel or determine current well condition, water quality or legal status; those questions may require the official agency, a qualified well professional or current laboratory testing.